How to give your customer Credit, whatever the case may be. (Buttons are highlighted in bold)
Go to Main.
In the Customer Column (all the blue 🟦 buttons on the left) click the button that says: Credit
Click the yellow 🟨 Search button for the customer that you would like to give credit to.
After finding the customer, choose the date (if needed), the amount you want to give credit and write the reason they are receiving said credit.
Next Click green 🟩 Apply Credit button
The credit is now applied to that customer and you can see below their credit history.
Note: When the customer is picking up their clothes, you will notice a negative deduction, showing the credit being automatically applied.